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How Can I Optimize Billing, Productivity, Compensation, Retail and Retention in My Salon?

Have you thought about salon optimization? We talked to Jentry Petzold, owner of The Black Cat Salon and Spa in two locations on the island of Oahu, is on a mission to change the way salon owners do business. A few years ago, after becoming frustrated with low productivity and faltering salon culture, Jentry began… Read more »


Wet Hair, Don’t Care!

In a perfect world, every client who leaves your chair walks away with shiny, bouncy, enviable hair. And when she returns to her job or home, everyone she sees asks, “who did your hair?” But that’s not always how it goes. Today’s client is often time crunched and rushes out of the salon before you… Read more »


Elevating the Industry: 5 Questions for Elevate’s Tatum Neill

Tatum Neill, creative director for Paris Parker salons and Aveda North American Artistic Director of Social Media, has always had a passion for education. A few years ago, he saw an opportunity to create educational events that could pair that passion with his love of music and fill a need for smaller, community-based hair shows… Read more »



Get SalonBiz Support Now We know that sometimes you need a little guidance. And when you do, you need quick and effective answers so you can get back to your business. For fastest answers, login to SalonBiz Central and navigate to Online Help to access the Help Center. Or use the form to the right... Read more » READ MORE

User Guides

Visit the NEW Help Center! Simply log in to SalonBiz Central and click Help Center from the Online Help menu in the top navigation bar (next to the time clock). We’ll show you best practices on scheduling appointments, managing inventory, taking payments and client communications. Simply browse for what you need and follow the step-by-step instructions. If you... Read more » READ MORE

How-To Tutorials

We’ve taken some of our most common questions around adding staff members, scheduling clients and managing customers and created visual demos for you to watch and learn from. We want your SalonBiz salon software to be easy to navigate and maintain, so why not put a camera at our developer’s desk and let them take... Read more » READ MORE