Feedback and Reviews
Delight Your Guests
SalonBiz + Listen360
Get the insights you need to make smarter decisions. Determine which aspects of your guest experience to improve and which will have the biggest impact on your business.
Improve the Guest Experience
Automated feedback and reviews provide you with instant actionable feedback after each visit. Improve your overall guest experience by understanding what needs attention and emphasizing what you do well. You’ll turn your positive feedback into 5-star reviews on Google and Facebook, boosting your online presence and attracting new guests.
How it works
Every client receives an automated email after each visit asking for a rating and open-ended feedback.
Get daily updates of all feedback and real-time detractor alerts allowing you to take immediate action.
Improve SEO and stand out from your competition online with Google and Facebook reviews.