Reinvent Your Service Wheel
Maximize Your Guest Experience
Use all the tools available to create a VIP guest experience. The technology isn’t an interruption, but rather the key component in positively impacting the overall visit. Solutions are built in each step of the way so that your team can focus on what’s most important: your clients.
Step One
Pre-Visit
When your guests conveniently book their appointment via Pocket Salon or online, you can set up automated text and email communications to eliminate no-shows.
Step Two
Welcome
Guests can skip the line and check themselves in. Staff immediately receive the notification through the Stylist App or on their Apple Watch.
Step Three
Consult
Prep in a sec for the service by accessing formulas, notes and purchase history.
Your guests can share what they hope to experience by filling out an electronic consultation form. They can also remind their stylist to snap a before pic to save in their file.
Step Four
Service
Deliver an exceptional guest experience by offering additional services and product recommendations. Make note of client conversations in guest notes and update the ticket directly from the Stylist App with add-on services so what happens in the chair goes on the ticket.
Post-service pics are highly encouraged!
Step Five
Five-Star SendOff
Don’t let guests leave without reserving their next appointment! This guarantees future revenue and productivity. Encourage your guest to look for their follow-up email and leave a review.
Recommend products used during the service and record them under the guest’s file, and then make sure to star the must-have item.
Choose a checkout, use Apple Pay, Google pay or the saved card-on-file to complete the visit.
Pre-Visit
When your guests conveniently book their appointment via Pocket Salon or online, you can set up automated text and email communications to eliminate no-shows.
Welcome
Guests can skip the line and check themselves in. Staff immediately receive the notification through the Stylist App or on their Apple Watch.
Consult
Prep in a sec for the service by accessing formulas, notes and purchase history.
Your guests can share what they hope to experience by filling out an electronic consultation form. They can also remind their stylist to snap a before pic to save in their file.
Service
Deliver an exceptional guest experience by offering additional services and product recommendations. Make note of client conversations in guest notes and update the ticket directly from the Stylist App with add-on services so what happens in the chair goes on the ticket.
Post-service pics are highly encouraged!
5-Star Sendoff
Don’t let guests leave without reserving their next appointment! This guarantees future revenue and productivity. Encourage your guest to look for their follow-up email and leave a review.
Recommend products used during the service and record them under the guest’s file, and then make sure to star the must-have item.
Choose a checkout, use Apple Pay, Google pay or the saved card-on-file to complete the visit.
Let's Connect
We’d love to learn more about your business! Give us 20 minutes and we’ll show you how SalonBiz can help you crush your goals.
What Customers Say
