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Best Practices for Feedback and Reviews

There’s nothing more exciting than when a regular customer transforms into a “raving fan.” So how do they get there? With a little help from you and some Listen360 best practice tips. With the SalonBiz Communications Suite, you already have the essential marketing tools to promote your salon using email marketing templates and images for… Read more »


Support Clients Going Through Chemotherapy with Scalp Cooling

Breast Cancer Awareness Month is right around the corner, and salons across the country are gearing up to raise funds to support women battling the disease. This October, there’s a new way your salon can support clients going through chemotherapy—you can help them keep their hair through scalp cooling. What is Scalp Cooling? New technology,… Read more »


Amp Up In-House Marketing With SalonBiz Communications Suite

When it comes to innovation, Vivian Yeh is always ahead of the curve. As a 21 year SalonBiz user and owner of three locations for Josephine’s Day Spa and Salon, she leverages several SalonBiz features to help make her salons successful, year after year. Recently, SalonBiz released a new Communications Suite to directly support and… Read more »


Revenue Per Foot

This calculator will allow you to see how well your business has performed compared to other salons based on 3 years of brand neutral research by the 2 to 10 Project™. To use this simple calculator, you will need only two numbers: your total ANNUAL SALES (service and retail) and your total SQUARE FOOTAGE. Enter these... Read more » READ MORE

17 Powerhouse Tips to Grow Salon Customer Retention

Getting new salon clients can be an expensive marketing endeavor. The investment cost takes a big chunk out of the bottom line every month, especially when you include ads and promotional materials. In fact, according to the U.S. Small Business Administration, acquiring a new client can cost five to seven times more than retaining current… Read more »


Want to Update Your Service Menu Prices Without Stress?

Priscilla Priebe, owner of Tulip Salon & Spa in Fredericksburg, Virginia, is a veteran of Salon Today magazine’s annual list of 200 fast-growing, leading salons across North America. To maintain yearly growth in her business, Priebe stays current with her pricing. Twice per year she raises her prices on color services by a dollar or… Read more »


Salon Email Marketing Best Practices

Salon owners are always looking for ways to improve guest interactions in person and online, then turn those connections into dollars and dedicated fans. What’s the best place to start? Email marketing. It’s one of the easiest and most powerful ways to build customer relationships long-term. Done well, it serves as a great sales funnel… Read more »