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Decrease Call Volume in Your Salon and Streamline Check-in

At PENZONE Salons + Spas (five locations in the Columbus, Ohio, area), the team is always on the cutting edge of technology, using it to a streamline processes and procedures for a more profitable bottom line. After launching a new concept and rebranding last spring, the company focused on implementing technology that improves their guest’s… Read more »

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How Can I Optimize Billing, Productivity, Compensation, Retail and Retention in My Salon?

Jentry Petzold, owner of The Black Cat Salon and Spa in two locations on the island of Oahu, is on a mission to change the way salon owners do business. A few years ago, after becoming frustrated with low productivity and a faltering salon culture, Jentry began to research alternative ways to run his business.… Read more »

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Wet Hair, Don’t Care!

In a perfect world, every client who leaves your chair walks away with shiny, bouncy, enviable hair. And when she returns to her job or home, everyone she sees asks, “who did your hair?” But that’s not always how it goes. Today’s client is often time crunched and rushes out of the salon before you… Read more »

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How Can You Rethink the Future of Your Salon with Technology?

What does the salon of the future look like to you? High-tech tools? Less staff at the front desk? Online appointment booking exclusively? All these things are possible, but the main change salons will see in the future is the way in which they connect with their clients. Louis Lago, president of SalonBiz and co-owner… Read more »

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Elevating the Industry: 5 Questions for Elevate’s Tatum Neill

Tatum Neill, creative director for Paris Parker salons and Aveda North American Artistic Director of Social Media, has always had a passion for education. A few years ago, he saw an opportunity to create educational events that could pair that passion with his love of music and fill a need for smaller, community-based hair shows… Read more »

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Support

Get SalonBiz Support Now We know that sometimes you need a little guidance. And when you do, you need quick and effective answers so you can get back to your business. We're happy to help. Give us a call or reach us through the support form to the right. US and Canada Support Call 1.888.809.2802... Read more »READ MORE

User Guides

Whether you have questions around appointment booking, salon operations, salon customer tickets, reporting or client communications we’ve built user guides for every situation. Simply browse for what you need, download or view the file and follow the step-by-step instructions. If you can’t find what you’re looking for, let us know. We’re happy to help! SalonBiz... Read more »READ MORE

How-To Tutorials

We’ve taken some of our most common questions around adding staff members, scheduling clients and managing customers and created visual demos for you to watch and learn from. We want your SalonBiz salon software to be easy to navigate and maintain, so why not put a camera at our developer’s desk and let them take... Read more »READ MORE