Leverage the Power of Customer Reviews

Taking your salon business to the next level is actually easier than you think – especially with the new feedback and reviews feature in the Communications Suite. It’s designed to leverage the power of your unique customer reviews, and turn that insight into a one-of-a-kind business tool. In other words, the feedback and reviews feature… Read more »

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Scott J Salon Turns Charitable Giving Into Part of the Guest Experience

“Give selflessly, because when you give, you receive.” This is a mantra Scott J. Buchanan, owner of five Scott J Salons based in New York City, claims as a driving force behind the Scott J business model and partnership with the non-profit organization HairToStay. As a full service Aveda Salon, Scott J Salons already actively… Read more »

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How Montage Salon Uses the Communications Suite

As a salon owner, the core business communication tools you use make an impact in big and small ways each day. Not only do they directly influence how you build long-term, personal connections with clients, but determine the level and quality of repeat business. For Montage Salon, the SalonBiz Communications Suite serves as the all-in-one… Read more »

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PowerUp 2020: Take Your Business to the Next Level

Before you get bogged down in the day-to-day chaos of the holiday season, take a moment to mark your calendar for PowerUp 2020. SalonBiz’s annual idea forum takes place January 18, 2020, at the Roosevelt Hotel in New Orleans, kicking off Neill’s Serious Business conference. Come to PowerUp to learn what’s new in SalonBiz, get… Read more »

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Use Retail to Maximize Your Salon’s Productivity

In our last conversation with Heath Smith, co-owner of Ruiz Salons in Austin, Texas, he explained how salon owners can maximize their productivity per square foot. In this blog, Smith is talking about leveraging your retail for optimal profit. “We have two revenue streams that are equally important—service and retail,” he says. “When we look… Read more »

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Plan for a Profitable Year-End With These 5 Strategies

As the end of 2019 rapidly approaches, you’re probably focused on holiday inventory, accommodating your guests’ schedules and hitting your budget goals. It’s a stressful time of year—but it doesn’t have to be. Make the next few months of the holiday rush run more efficiently with these strategies. 1) Know Your Holiday Inventory and Plan… Read more »

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Best Practices for Feedback and Reviews

There’s nothing more exciting than when a regular customer transforms into a “raving fan.” So how do they get there? With a little help from you and some Listen360 best practice tips. With the SalonBiz Communications Suite, you already have the essential marketing tools to promote your salon using email marketing templates and images for… Read more »

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Support Clients Going Through Chemotherapy with Scalp Cooling

Breast Cancer Awareness Month is right around the corner, and salons across the country are gearing up to raise funds to support women battling the disease. This October, there’s a new way your salon can support clients going through chemotherapy—you can help them keep their hair through scalp cooling. What is Scalp Cooling? New technology,… Read more »

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