Establishing a Facebook business page for your salon or spa is a great way to spread the word about your brand, grow engagement and offer next level customer service that starts before guests even walk through the door. In fact, 79% of American internet users are on Facebook, making it the single most popular social… Read more »
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In a few short weeks, we’ll be ringing in the new year, a time for resolutions and change. If you’ve been thinking about going deskless, now is the time. More and more salons are eliminating their front desk to give clients a more customized experience and utilize the space more efficiently. Here are a few… Read more »
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Taking your salon business to the next level is actually easier than you think – especially with the new feedback and reviews feature in the Communications Suite. It’s designed to leverage the power of your unique customer reviews, and turn that insight into a one-of-a-kind business tool. In other words, the feedback and reviews feature… Read more »
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“Give selflessly, because when you give, you receive.” This is a mantra Scott J. Buchanan, owner of five Scott J Salons based in New York City, claims as a driving force behind the Scott J business model and partnership with the non-profit organization HairToStay. As a full service Aveda Salon, Scott J Salons already actively… Read more »
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As a salon owner, the core business communication tools you use make an impact in big and small ways each day. Not only do they directly influence how you build long-term, personal connections with clients, but determine the level and quality of repeat business. For Montage Salon, the SalonBiz Communications Suite serves as the all-in-one… Read more »
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Before you get bogged down in the day-to-day chaos of the holiday season, take a moment to mark your calendar for PowerUp 2020. SalonBiz’s annual idea forum takes place January 18, 2020, at the Roosevelt Hotel in New Orleans, kicking off Neill’s Serious Business conference. Come to PowerUp to learn what’s new in SalonBiz, get… Read more »
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In our last conversation with Heath Smith, co-owner of Ruiz Salons in Austin, Texas, he explained how salon owners can maximize their productivity per square foot. In this blog, Smith is talking about leveraging your salon retail for optimal profit. “We have two revenue streams that are equally important—service and retail,” he says. “When we… Read more »
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As the end of 2019 rapidly approaches, you’re probably focused on holiday inventory, accommodating your guests’ schedules and hitting your budget goals. It’s a stressful time of year—but it doesn’t have to be. Make the next few months of the holiday rush run more efficiently with these strategies. 1) Know Your Holiday Inventory and Plan… Read more »
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As technology continues to improve and streamline salon systems, sometimes you may need to hit pause and see which areas you need to upgrade. Hair salon point of sale systems (POS) are a great place to start. Still, using a cash register and credit card terminal? Here are five reasons to upgrade to an integrated… Read more »
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Making money while you sleep is not a business dream. For salon owners, it can be part of regular daily sales totals, especially when you educate customers on the value of gift cards and make it simple for them to purchase online. It’s easy to set up all types of gift card options through SalonBiz… Read more »
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