Listen360 helps salons turn positive experiences into public reviews. For growing salons, that means stronger visibility, more trust, and a clearer path to earning the next appointment.
Spot service issues before they cost you repeat visits.
Turn positive guest experiences into stronger online reviews.
Help more local clients find and trust your salon with accurate listings and stronger reviews.
See what clients love, where gaps appear, and what needs attention.
Listen360 automatically requests feedback after each visit, helping your team see what’s working, where service may need attention, and which clients are likely to leave a positive review. Connected through SalonBiz, feedback stays part of your existing workflow and not another tool to manage.
Guest feedback gives salons a more reliable way to understand the client experience across stylists, locations, and service moments. Listen360 helps turn that feedback into trends your team can act on, from training opportunities to reputation-building wins.
A connected feedback workflow helps your salon listen, respond, and grow from every client experience.
Collect automated feedback
Clients receive an automated request to rate their experience and share open-ended feedback.
Act on what needs attention
Your team can review feedback, spot service issues, and follow up before small problems become bigger ones.
Build a stronger online reputation
Happy clients can be encouraged to share reviews, helping your salon improve visibility and attract new guests.
Listen360 helps salons turn positive experiences into public reviews. For growing salons, that means stronger visibility, more trust, and a clearer path to earning the next appointment.
Listen360 adds feedback, reviews, and reputation tools that help your team understand the guest experience and improve it over time.
