Our Clients

Scott Buchanan

Scott J Salons, NY, NY

“After reviewing many of the softwares created for our industry, I’ve determined SalonBiz outclasses them all. It’s user-friendly, easy to customize for exactly what we need, is a powerhouse for reporting… and the tech support is absolutely world-class.”

scottj.com
facebook.com/ScottJAvedaSalons/

MARILYN IHLOFF

Ihloff Salon and Day Spa, Tulsa, OK

“My experience with SalonBiz has been excellent. We’ve had them for 20 years and through it all, SalonBiz has kept up with the times. The reporting capability is incredible. I live in the daily summary and Aveda benchmark reports. My managers and front desk live in the inventory and sales reports.

If you ever have questions or challenges, SalonBiz is very accessible and helpful. The integration with partners like Demandforce and Zeezor—that’s the cherry on top of everything.”

ihloffspa.com
facebook.com/IhloffTulsa

Wade Zylstra

Lux Salon, Fullerton, CA

“Not only is it a software, it’s part of my team’s lifestyle.

The stylist app is used 24/7 for us. Between the guest arrival notifications, the live-updated measurements, and customer and service notes in the app, it’s a crucial part of our business. It’s making peoples’ jobs easier and making them more connected to their work with mobile functionality.

Their customer service is amazing. The software is very stable, so we’ve hardly had any problems, but if we’ve ever had an issue, there’s an actual person who understands us and understands our business on the other end of the line.”

luxsalon.com
facebook.com/luxofcourse

Vivian Yeh

Josephine’s Salons and Spas / Posh Salon, Houston, TX

“For me, relationship is everything.

My favorite part of SalonBiz is the relationship. I know who I’m talking to, and that if I have a challenge, they’ll work on it and follow up and do something about it. SalonBiz values its existing clients; the relationship doesn’t drop off after you sign up.

The iPad app has changed how we work.

Parking is difficult in our downtown location, and it was affecting our retail numbers. Because of the iPad app we can offer curbside retail and run out to a waiting car with the product and an iPad to swipe their card right there on the street.”

josephinesdayspa.com
facebook.com/JosephinesDaySpaSalon

Rory Tolunay

Vanity Salon, Houston, TX

“SalonBiz is very straightforward and simple to use; everything just makes sense. Everyone from our housekeeper to the owner can and does use it. The support is amazing. I don’t think I’ve ever waited more than 10-15 minutes for a resolution.

We love the guest arrival notifications on the stylist app. We know that if we’re hectic at the front desk, stylists are still getting that alert so nobody has to physically run and go get them.

95% of our stylists use the app to monitor their numbers all month long, and are engaged with their numbers, which is usually the kind of thing that’s boring to them. Now in our one-on-ones, they come in already knowing where they are. Instead of spending time explaining how they’re doing, we get to focus on the good stuff.”

vanity-salon.com
facebook.com/VanitySalonHouston

Ginger Boyle

Planet Salon, Los Angeles, CA

The most important thing is that it works for me. I’m a cut & color salon, all my needs are met with SalonBiz.  If we ever have a challenge, I’m comfortable knowing that my staff can call tech support and everything will be handled. I trust them, and that’s something that is very powerful. 

Goals and tracking are so important. Tracking those in the stylist app has really empowered my stylists by putting them in touch with their numbers on a daily basis, so we can work more on pre-booking and retail. They can see their numbers and see where they’re going. My millennial stylists are really competitive, and after work when they’re out and about, they’re always on their phones. Well, now they’re pre-booking, too.

As a salon owner, other salon softwares come at you all the time, so I see a lot of them. I tell them—and everyone—that I’m extremely happy with SalonBiz.

planetsalon.com
facebook.com/PLANET-SALON

Marsha Power

Garbo, Austin, TX

We did a lot of research and we couldn’t afford to not use SalonBiz. We’ve been open for 32 years and I don’t know how I could run my business without it. For a newer or smaller salon, going with SalonBiz will give you peace of mind. You can choose a package as small as your business is, and grow seamlessly. For Aveda salons, the automatic updates with Aveda products and pricing is huge. Inventory control is so much easier. The cost is very affordable, and SalonBiz can grow with you as your business grows.

garboasalon.com/
facebook.com/Garbosalonandspa

Alan Conover

Hue Salon, Houston TX

“As a business owner, the easy data that you can get, and the amount of important data SalonBiz generates for our business is very useful.

With any robust software, there’s a learning process, but SalonBiz support is always available and very helpful. If there’s ever anything that needs to be escalated, my rep is able to get me in touch with the right person quickly; they’re never out of reach. I feel like I’m talking to someone who understands my business—the salon business.”

hue-salon.com
facebook.com/HueSalon

Pat Helmandollar

Savvy Salon and Day Spa, Corneilus, NC

My business absolutely could not live with SalonBiz. They’ve been our partner for over 16 years and as SalonBiz has grown, so have we.

savvysalonanddayspa.com
facebook.com/SavvySalonandDaySpa

Rob Willis

Atelier Salons, San Jose, CA

“For me, it’s the support. Other companies hide their contact and support info and force you to go on forums to find help. With SalonBiz, it’s all right there on their website, like “here’s every way we can help you.” And where other companies charge you lots of money for packages of help tickets, SalonBiz is always there, at no extra cost, ready to help. Their updates are seamless and they love suggestions on how to make the software even better. I’ve called up for support, had custom reports built for me, and have then had them tell me about new reports I didn’t even know I needed.”

ateliersalon.com
facebook.com/ateliersalonandstudio/

William McCauley

Casals Dé Spa & Salon Clarendon, VA and Youngstown, OH

“SalonBiz has done a great job keeping up and advancing with technology—connecting with phones, watches iPads. My stylists use their devices on the job all the time…for work! Other apps will just measure numbers, but the stylist app lets you check your numbers, get notifications, input your color formulas into the phone and then check them on your watch.

After starting with another text confirmation service, we now use SalonBiz for texting clients and it just makes so much more sense. There are more features and less complication.

There are other companies out there that do little pieces of what SalonBiz does as a whole. Why pay for an app that only measures numbers, when the stylist app lets you check your numbers, get notifications, input your color formulas into the phone and then check them on your watch? It’s all included in your salon software subscription.

The best part of SalonBiz, beyond the software: the technical support. I appreciate having great people that can answer questions, and software updates that are seamless. I always go with loyalty, and if someone treats you well, you go with them…and that’s why I recommend SalonBiz.”

casalsspa.com
facebook.com/CasalsSpa/

Koki Wilson & Sharah Madrone

Gervais Salon & Day Spa, Eugene, OR

“SalonBiz speaks my language, especially with the reports. I feel like I have a lot of access to the things that I need. Being someone that coaches the team, it really helps that SalonBiz makes it easy to track the numbers that reflect behavior. If there’s a behavior they’re trying to stop or start, we can look at their numbers and use those to adjust how they work and measure if it’s effective.

Even something as simple as a stylist requesting to change their schedule: SalonBiz can tell me what days are most productive, what kind of guests they have, and are they retaining enough clients to switch a Saturday for a Tuesday. We can look at the data and make a wise decision together. ”

gervaiseugene.com
facebook.com/gervaismarket/