Client Story

Dosha Salon Spa Logo

For more than 20 years, Dosha has relied on SalonBiz to support its growth from a four-chair salon into one of Portland’s largest salon, spa, and education organizations, now spanning six locations and two Aveda Institute campuses.

6

Salon and spa locations

2

Aveda Institute campuses

20+

Years partnering with SalonBiz

6

Salon and spa locations

2

Aveda Institute campuses

20+

Years partnering with SalonBiz

The challenge

Dosha started in 1991 as a four-chair salon with a simple vision: build a business around great service, strong technical education, and great people. As the company grew, that vision expanded across six salon and spa locations and two Aveda Institute campuses.

With that growth came more complexity. Dosha needed to manage appointments, guest experiences, staff development, and business training across multiple locations, while staying true to the culture that made the company successful in the first place.

For Ray Motamani, President and CEO of Dosha, long-term growth has always come back to people. The team needed a technology partner that could support the business operationally while helping Dosha train, develop, and retain the people behind it.

ABOUT DOSHA SALON SPA

SALON TYPE

Salon, Spa + Education

SALON LOCATION

Portland, OR

TEAM SIZE

172

LOCATIONS

6 salons/spas + 2 Aveda Institute campuses

FEATURES USED

Why SalonBiz?

image of a Dosha Salon Spa classroom

A foundation for multi-location growth

As Dosha expanded beyond one salon, SalonBiz helped provide the centralized infrastructure needed to manage booking, operations, and consistency across multiple locations.

image of the Dosha team

Training tools for
the next generation

With two Aveda Institute campuses, Dosha uses SalonBiz as part of its education model, helping students understand the business side of the industry, not just the technical side.

A partnership
built on loyalty

For Dosha, the decision to stay with SalonBiz has never been only about software. It’s about trust, consistency, and a partner that has continued to evolve alongside the business.

How SalonBiz met each stage of Dosha's expansion

As Dosha grew, they needed… SalonBiz Powered
As Dosha grew, they needed…Managing operations across multiple locations SalonBiz Powered
Six locations and two institutes
As Dosha grew, they needed…Supporting centralized booking across sites SalonBiz Powered
Connected booking across the organization
As Dosha grew, they needed…Training new staff and Aveda Institute students SalonBiz Powered
Simple tools for staff and student training
As Dosha grew, they needed…Maintaining consistent guest experiences SalonBiz Powered
Consistency across teams, locations, and guests
As Dosha grew, they needed…Building a culture focused on education and retention SalonBiz Powered
More than 20 years of trusted partnership
quote icon
[SalonBiz] is simple, it’s intuitive, it’s easy to work with, and it’s easy to train on. I’m looking forward to more development down the road because, as the industry changes, they’re keeping up with the changes.
Ray Motamani
President & CEO, Dosha Salon Spa / Aveda Institute

See how SalonBiz powers your salon's growth

In about 30 minutes, you’ll see the commission tools, the reporting dashboard, and what it takes to get up and running.