Client Story

White logo with large, bold letters spelling "SAVVY" above smaller cursive text that reads "salon & day spa," all on a light gray background.

“Coming back felt easy. It wasn't complicated."

SalonBiz had grown into the platform that Savvy Salon’s team needed to support its business: familiar, easy to use, and stronger where it mattered most.

12x

Faster on weekly Aveda inventory orders with SalonBiz
3 hrs → 15 min

31

Bookable staff running their day on SalonBiz

Calmer

Day-to-day sentiment for Lauren and her team

The challenge

Lauren Springer had high standards for what her team’s day should look like. Savvy Salon has 31 stylists running on tight schedules, and every minute lost to a slow system is a minute that could’ve gone to a client.

When a competitor made a compelling case, more features, a better experience, Lauren gave it a fair shot. She moved her Aveda salon over, expecting the upgrade she’d been promised.

What she found instead were processes that made routine tasks harder. A weekly Aveda inventory order that had always taken about 15 minutes stretched to nearly three hours. Workarounds piled up. And when the team needed answers from support, the response rarely came fast.

“After dealing with things like a three-hour order process, I was done. That's not sustainable.”

Why SalonBiz

Lauren knew what a well-run platform felt like. She knew what her team needed, and she knew what “working” actually looked like day-to-day.

"A lot of the things we left for, you've added."

A smiling hairstylist with dark, wavy hair and purple highlights trims the blonde ends of a client’s hair inside a bright, modern salon.

The results

Day-to-day efficiency, restored

Weekly Aveda inventory orders are back to a 15-minute task. The team moves through routine operations with ease.

Easy ramp-up across the team

The whole team was back to work right away on a familiar system. Minimal onboarding, no disruption.

An online booking flow customers and staff easily use

Updates to online booking made an immediate difference for the front desk and for clients booking from home. A smoother experience on both sides.

Support that picks up

Responsive, accessible customer support gives the team confidence that issues will get resolved instead of compounding.

Calmer mornings, steadier days

The most meaningful outcome: a noticeable lift in team morale and a sustainable day-to-day pace the whole salon can run on.

quote icon
The customer service now is just amazing. It’s a huge difference.
A circular logo with a light pink background, a darker pink border, and the dark purple letters "LS" in the center.
Lauren Springer
Owner at Savvy Salon and Day Spa

SALON SNAPSHOT

About Savvy Salon and Day Spa

SALON TYPE

Aveda + Bumble & Bumble

SALON LOCATION

Cornelius, NC

TEAM SIZE

31 Bookable Staff

NUMBER OF SALONS

1 Location

FEATURES USED

Book a free demo

See how SalonBiz brings your front desk, staff, inventory, retail, reporting, and growth tools together in one simple platform. Book a no-obligation demo today.

How Savvy Salon's daily operations changed with SalonBiz

Before After SalonBiz
BeforeRoutine tasks took significantly longer After SalonBiz
Tasks completed with less friction
BeforeInefficient processes, some taking hours After SalonBiz
Streamlined workflows across the team
BeforeDifficulty getting needed support After SalonBiz
Responsive, reliable customer support
BeforeIncreased team frustration and stress After SalonBiz
Reduced stress across the team
BeforePlatform didn't fit how the business runs After SalonBiz
Software built for the way salons actually work

See how SalonBiz powers your salon's growth

In about 30 minutes, you’ll see the commission tools, the reporting dashboard, and what it takes to get up and running.