The Black Friday Fire: How Vanity Bounced Back Quickly

Thanksgiving weekend started off normally for Vanity Salon in Houston, TX. Fiona Tolunay, director of operations, and her brother Rory, human resources manager, had a lot to be thankful for: an amazing team, a thriving business, and a beautiful second location opening in two weeks. Business at the salon was brisk the day after Thanksgiving,… Read more »

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Afraid of Online Booking? You’re Losing Business.

In the past 3 years, online booking has exploded, taking it from a “nice to have” to a “must have”. We’ve offered online booking free for our salon management software customers for over 10 years, and if you’re not using it yet, rest assured we’ve figured out how to address your biggest fears. Fear #1: “It’s… Read more »

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Front Desk-Less Future

Originally published by: avedameansbusiness.com June 20, 2016   John Robert’s bold move further enhances the guest experience.  The John Robert’s Spa, with four locations in the Cleveland area, is well known for its outstanding customer service. Owner John DiJulius consults with Fortune 500 companies and regularly speaks to business owners in and out of the… Read more »

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