Kathleen Hildenbrand, owner of Lucky 13 salon in Columbus, Ohio, prides herself on being an early adopter of technology. So when SalonBiz introduced its Pocket Salon app for clients last year, she jumped on it immediately. “You have to stay on top of technology to be taken seriously and provide what the client wants and… Read more »
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As a salon business owner, you want to make sure clients’ credit card information is safe when a transaction goes through a terminal, or an app on a mobile device like a smart phone or iPad. And you want customers to know and feel secure about your payment process, too. It’s what builds trust in… Read more »
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Salons have more options than ever to streamline payment management in-person and online. Between mobile apps, credit card fees, and managing multiple locations, staff, and tips, there are a lot of details that can easily fall through the cracks or cost extra time and energy. Each payment management solution also has different benefits, which means… Read more »
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By Laurel Nelson, contributing writer with Salon Today Are you having a hard time delegating key tasks to team members? Is your staff asking for more responsibility? Are you ready to use your management team more efficiently? Not sure where to start? Three owners and managers share the ideas they implemented to lighten their loads and… Read more »
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By Laurel Nelson, contributing writer with Salon Today Author and speaker Joey Coleman is passionate about the customer experience. He has spent a career researching and understanding why people stay loyal to certain businesses—and why they leave others. “Customer retention is the biggest crisis facing businesses today,” he says. “It’s where your business lives and… Read more »
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While working as a stylist in his mid-20s, Andreas Zafiriadis dreamed of opening his own salon. But to make this dream become a reality, he had work to do. “I needed to take classes and become more educated,” Zafiriadis says. “When I did open a salon, I wanted it to be a place where my… Read more »
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By Laurel Nelson, contributing writer with Salon Today Technology is a vital part of the consumer experience in today’s world. Whether it’s ordering groceries with the click of a button, texting a take-out order or following the news on Twitter, today’s consumer has become used to the convenience and efficiency of technology. Clients want that… Read more »
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It’s here! We’re happy to announce a big improvement to your SalonBiz software that will optimize the guest experience and support revenue growth for your salon. Our new partner, PaySimple, is a market leader in credit card & payments processing delivering a seamless integration to handle all of your needs. The new integration with PaySimple… Read more »
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A PowerUp Recap & Everything you need to know to be successful in the new year. That’s a wrap… what a weekend! We’d like to thank all of our customers, partners, and all of those who joined us in New Orleans for one of our favorite weekends and another amazing year at PowerUp, our annual… Read more »
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We LOVE hearing a good success story so when we heard the team at Montage Salons and Barber Shop were improving their guest experience using the new self check-in kiosk we had to get the details! The self-checkin kiosk feature for the SalonBiz iPad app, allows clients to skip the front desk and check themselves… Read more »
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