In a perfect world, every client who leaves your chair walks away with shiny, bouncy, enviable hair. And when she returns to her job or home, everyone she sees asks, “who did your hair?” But that’s not always how it goes. Today’s client is often time crunched and rushes out of the salon before you… Read more »
READ MORE
What does the salon of the future look like to you? High-tech tools? Less staff at the front desk? Online appointment booking exclusively? All these things are possible, but the main change salons will see in the future is the way in which they connect with their clients. Louis Lago, president of SalonBiz and co-owner… Read more »
READ MORE
Tatum Neill, creative director for Paris Parker salons and Aveda North American Artistic Director of Social Media, has always had a passion for education. A few years ago, he saw an opportunity to create educational events that could pair that passion with his love of music and fill a need for smaller, community-based hair shows… Read more »
READ MORE
By Laurel Nelson, contributing writer with Salon Today As a salon owner, there’s nothing more important than the quality of your “guest experience ” and the revenue you earn making people feeling beautiful and happy. The best way to manage it all and increase revenue? Use online salon software. Why? Simplifies payment options for clients… Read more »
READ MORE
Kathleen Hildenbrand, owner of Lucky 13 salon in Columbus, Ohio, prides herself on being an early adopter of technology. So when SalonBiz introduced its Pocket Salon app for clients last year, she jumped on it immediately. “You have to stay on top of technology to be taken seriously and provide what the client wants and… Read more »
READ MORE
As a salon business owner, you want to make sure clients’ credit card information is safe when a transaction goes through a terminal or an app on a mobile device like a smartphone or iPad. And you want customers to know and feel secure about your payment process, too. It’s what builds trust in your… Read more »
READ MORE
Salons have more options than ever to streamline payment management in-person and online. Between mobile apps, credit card fees, and managing multiple locations, staff, and tips, there are a lot of details that can easily fall through the cracks or cost extra time and energy. Each payment management solution also has different benefits, which means… Read more »
READ MORE
By Laurel Nelson, contributing writer with Salon Today Are you having a hard time delegating key tasks to team members? Is your staff asking for more responsibility? Are you ready to use your management team more efficiently? Not sure where to start? Three owners and managers share the ideas they implemented to lighten their loads and… Read more »
READ MORE
Author and speaker Joey Coleman is passionate about the customer experience and client retention. He has spent a career researching and understanding why people stay loyal to certain businesses—and why they leave others. “Customer retention is the biggest crisis facing businesses today,” he says. “It’s where your business lives and dies.” But he maintains communication… Read more »
READ MORE
While working as a stylist in his mid-20s, Andreas Zafiriadis dreamed of opening his own salon — Salon Buzz. But to make this dream become a reality, he had work to do. “I needed to take classes and become more educated,” Zafiriadis says. “When I did open a salon, I wanted it to be a… Read more »
READ MORE© 2021 SalonBiz, Inc.
Privacy Policy & Terms of Use
