Outline of state printed of glass cup on the ground

It’s hard to believe that a couple of weeks have already gone by since we were all together in New Orleans! What a wild weekend–between the new location and navigating the parades, this year’s SeriousBusiness was truly one to remember!

The speakers were all amazing and I was fortunate enough to be able to catch all of the Tech Track speakers and the keynote presentations! Culture was a common theme and a huge topic of conversation–I loved it when Chris Murphy said: “We all have a culture, it’s the one thing your competition cannot touch.” I really enjoyed the questions that came up during the last few minutes of the presentations. It makes you stop and realize that we can learn so much from each other.

On the final day of SeriousBusiness, I was walking out of the Sazerac for the last time (notice I didn’t say the first time) and a good friend stopped and asked me: “So, what was the best part of the conference for you?” I told her this story…

A few years ago I had a particularly long and busy day in our expo booth. At the end of the day, a salon owner and her manager walked up to me with a list. Now, if you’ve ever made a list of questions for anyone you do business with, you know that a list means business. We went through the list and in between answering questions and making conversation, we fell in work love. You know–that space where there is trust, admiration and respect for each other?

We are literally on opposite ends of the country and since that day we talk occasionally via phone and email, but each year since our first meeting, I seriously can’t wait to see these ladies. Both are strong, smart, thoughtful, beautiful and all-around amazing– everything you could ever want in a leader, a customer and a friend. They even brought me a present (pictured above). I’m sure it would be a seemingly small nothing to some, but to me, it was such a huge gesture and symbolized what the SeriousBusiness weekend means to so many of us.

I left SeriousBusiness as I do every year with my cup full of gratitude. This year, I am so thankful that I got to hug Debra Neill Baker; so thankful to be a part of such a great team (full of some of the smartest, dorkiest, most beautiful people you can imagine); thankful that I have great relationships with so many amazing salon owners; thankful for “My Oregon Girls”; thankful to everyone who helps make SeriousBusiness happen each year.

What was your favorite part of the weekend? Share it with us in the comments below.

Make sure to sign up for updates for next year here!