Category: Tips

Boost Client Retention by Communicating with Purpose

Author and speaker Joey Coleman is passionate about the customer experience and client retention. He has spent a career researching and understanding why people stay loyal to certain businesses—and why they leave others. “Customer retention is the biggest crisis facing businesses today,” he says. “It’s where your business lives and dies.” But he maintains communication… Read more »

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Maintaining Staff Retention and Culture with Salon Buzz

While working as a stylist in his mid-20s, Andreas Zafiriadis dreamed of opening his own salon — Salon Buzz. But to make this dream become a reality, he had work to do. “I needed to take classes and become more educated,” Zafiriadis says. “When I did open a salon, I wanted it to be a… Read more »

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Your Path to Profit: 2019 Tech Trends

By Laurel Nelson, contributing writer with Salon Today Technology is a vital part of the consumer experience in today’s world. Whether it’s ordering groceries with the click of a button, texting a take-out order or following the news on Twitter, today’s consumer has become used to the convenience and efficiency of technology. Clients want that… Read more »

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Salon Kiosk: Skip the Line with the Self Check-In

We LOVE hearing a good success story so when we heard the team at Montage Salons and Barber Shop were improving their guest experience using the new self-check-in salon kiosk we had to get the details!  The self-check-in salon kiosk feature for the SalonBiz iPad app, allows clients to skip the front desk and check… Read more »

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Three Ways to Win at Holiday with SalonBiz

Although it may not seem like it’s cool enough to be fall, the calendar is once again reminding us that it’s September and your salon’s busiest season is a just few short weeks away. Fortunately for you, this has been a year of innovation for SalonBiz, and what we’ve brought to the table will help… Read more »

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Stylist App Updates – By Popular Demand!

The latest update to the SalonBiz Stylist App gives service staff the power to modify and approve client tickets before self-checkout!     What you see When you are logged into the Stylist App, you have the ability to add any additional services to the client’s ticket after the consultation. Once you have added everything… Read more »

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