Category: Tips

How to Rock Compensation and Benefits at your Salon

The talent working in your salon is your most valuable asset, so what are you doing to make sure they feel loved, appreciated, and well compensated? It’s the number one question salon owners need to ask in order to craft a supportive workplace that inspires talent to build a career with you. Owners of Logan… Read more »

READ MORE

Learn from the Best: Tips to Reinvent your Salon Over the Years

Every salon owner has a common, yet unspoken, goal; to stay successful long-term. While this is a great thing to shoot for, the most important goal is actually reinvention. Salon owners who know how to reinvent their focus and offerings to align with customers desires and industry trends regularly are much more likely to succeed.… Read more »

READ MORE

Data, Innovation, Leadership and More: 5 Key Takeaways from the 2019 2 to 10 Conference

The ninth annual 2 to 10 conference, recently held in Scottsdale, started off as a simple conversation 10 years ago when Tom Kuhn, CEO of Qnity, had a conversation with a frustrated salon owner during a different event. “She felt much of the conversation at the event we were attending didn’t apply to her because… Read more »

READ MORE

How Can I Optimize Billing, Productivity, Compensation, Retail and Retention in My Salon?

Jentry Petzold, owner of The Black Cat Salon and Spa in two locations on the island of Oahu, is on a mission to change the way salon owners do business. A few years ago, after becoming frustrated with low productivity and a faltering salon culture, Jentry began to research alternative ways to run his business.… Read more »

READ MORE

Wet Hair, Don’t Care!

In a perfect world, every client who leaves your chair walks away with shiny, bouncy, enviable hair. And when she returns to her job or home, everyone she sees asks, “who did your hair?” But that’s not always how it goes. Today’s client is often time crunched and rushes out of the salon before you… Read more »

READ MORE

How Can You Rethink the Future of Your Salon with Technology?

What does the salon of the future look like to you? High-tech tools? Less staff at the front desk? Online appointment booking exclusively? All these things are possible, but the main change salons will see in the future is the way in which they connect with their clients. Louis Lago, president of SalonBiz and co-owner… Read more »

READ MORE

The Convenience Factor: Pocket Salon App Gives Clients a Seamless Experience

Kathleen Hildenbrand, owner of Lucky 13 salon in Columbus, Ohio, prides herself on being an early adopter of technology. So when SalonBiz introduced its Pocket Salon app for clients last year, she jumped on it immediately. “You have to stay on top of technology to be taken seriously and provide what the client wants and… Read more »

READ MORE

5 Ways to Ensure Client Credit Card Information Security and Peace of Mind

As a salon business owner, you want to make sure client’s credit card information is safe when a transaction goes through a terminal, or an app on a mobile device like a smart phone or iPad. And you want customers to know and feel secure about your payment process, too. It’s what builds trust in… Read more »

READ MORE

How Salon Payments Can Be Convenient, Simple and Streamlined

Salons have more options than ever to streamline payment management in-person and online. Between mobile apps, credit card fees, and managing multiple locations, staff, and tips, there are a lot of details that can easily fall through the cracks or cost extra time and energy. Each payment management solution also has different benefits, which means… Read more »

READ MORE

Three Steps to Empowering Your Team

By Laurel Nelson, contributing writer with Salon Today Are you having a hard time delegating key tasks to team members? Is your staff asking for more responsibility? Are you ready to use your management team more efficiently? Not sure where to start? Three owners and managers share the ideas they implemented to lighten their loads and… Read more »

READ MORE