Category: Technology

Tips to Grow Engagement and Client Love on Facebook

Establishing a Facebook business page for your salon or spa is a great way to spread the word about your brand, and offer next level customer service that starts before guests even walk through the door. In fact, 79% of American internet users are on Facebook, making it the single most popular social media platform.… Read more »

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Leverage the Power of Customer Reviews

Taking your salon business to the next level is actually easier than you think – especially with the new feedback and reviews feature in the Communications Suite. It’s designed to leverage the power of your unique customer reviews, and turn that insight into a one-of-a-kind business tool. In other words, the feedback and reviews feature… Read more »

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How Montage Salon Uses the Communications Suite

As a salon owner, the core business communication tools you use make an impact in big and small ways each day. Not only do they directly influence how you build long-term, personal connections with clients, but determine the level and quality of repeat business. For Montage Salon, the SalonBiz Communications Suite serves as the all-in-one… Read more »

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PowerUp 2020: Take Your Business to the Next Level

Before you get bogged down in the day-to-day chaos of the holiday season, take a moment to mark your calendar for PowerUp 2020. SalonBiz’s annual idea forum takes place January 18, 2020, at the Roosevelt Hotel in New Orleans, kicking off Neill’s Serious Business conference. Come to PowerUp to learn what’s new in SalonBiz, get… Read more »

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Amp Up In-House Marketing With SalonBiz Communications Suite

When it comes to innovation, Vivian Yeh is always ahead of the curve. As a 21 year SalonBiz user and owner of three locations for Josephine’s Day Spa and Salon, she leverages several SalonBiz features to help make her salons successful, year after year. Recently, SalonBiz released a new Communications Suite to directly support and… Read more »

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Security Alert! 8 Best Practices to Keep Your Salon’s Cyber Activity Safe

In a world where everything has become digital, it’s easy to get a little lax when it comes to cyber security. But the convenience of doing business (and everything else) online comes at a price. Without proper security measures, you could be putting your business and your clients at risk. Put these eight security measures… Read more »

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Instagram Best Practices for Salons and Spas

It’s no secret Instagram is a powerful social media tool that showcases the innovative and creative work going on behind the salon’s closed doors. It helps you connect with new and current clients, promote products or services, and share meaningful client success stories. According to Forrester, brands on Instagram have a 10x higher engagement rate… Read more »

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How to Automate Time Consuming Tasks Using Technology in a Salon

Success in any business starts with finding the right tools and understanding how to apply them to maximize the customer experience. For the salon industry, one of those tools is Presence AI. Presence AI is an artificial intelligence tool that’s a programmable voice for your business, and works directly with SalonBiz software, to provide a next… Read more »

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