By Laurel Nelson, contributing writer with Salon Today Technology is a vital part of the consumer experience in today’s world. Whether it’s ordering groceries with the click of a button, texting a take-out order or following the news on Twitter, today’s consumer has become used to the convenience and efficiency of technology. Clients want that… Read more »
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It’s here! We’re happy to announce a big improvement to your SalonBiz software that will optimize the guest experience and support revenue growth for your salon. Our new partner, PaySimple, is a market leader in credit card & payments processing delivering a seamless integration to handle all of your needs. The new integration with PaySimple… Read more »
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A PowerUp Recap & Everything you need to know to be successful in the new year. That’s a wrap… what a weekend! We’d like to thank all of our customers, partners, and all of those who joined us in New Orleans for one of our favorite weekends and another amazing year at PowerUp, our annual… Read more »
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Remember when you had to wait in a huge line in the airport, just to check in with the person behind the counter for your flight? Airlines knew it could be done better, and brought in self-check-in kiosks, shortening lines and relieving passengers across the globe. See where we’re going with this? Some things need… Read more »
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By Stacey Soble for Salon Today’s Salon Business News With the continued shift from brick & mortar shopping to online shopping, salons are seeing their retail numbers affected by clients who used to buy products in the salon but now order from their phones and laptops. As salon owners themselves, the folks at SalonBiz could see the trend… Read more »
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By Laurel Nelson, contributing writer with Salon Today Every salon professional knows there are many routes to bringing new guests into the salon—including referrals, local marketing, and active social media accounts. But once you’ve brought in new guests, retaining them isn’t as black and white. While men are known to be loyal guests, women are… Read more »
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By Laurel Nelson, contributing writer with Salon Today Attendees of Serious Business come to New Orleans every year for inspiration, motivation, and most of all—practical advice. This year’s event in January did not disappoint, with speakers covering everything from in-salon education programs to front desk profitability, to developing a men’s business. But perhaps the hottest topic of all was retail. Bob… Read more »
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By Laurel Nelson, contributing writer with Salon Today What does retail in your salon look like? Do stylists put together a basket of products used, and then ask the guest which items they want to take home? Are guests escorted to the front desk after the service before the retail conversation even takes place? Do… Read more »
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WOWZA!! January has been quite a month and if it’s any indication of what 2018 has in store…. look out – here comes SalonBiz! Our team works hard all year preparing for our annual PowerUp tech forum and SeriousBusiness weekend. We absolutely love getting to see many of you in New Orleans. We were beyond… Read more »
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By Laurel Nelson, contributing writer with Salon Today In late August, Hurricane Harvey blew through Houston, flooding the city and leaving thousands of people homeless. When Harvey finally passed, Josephine’s Salon and Spas owner Vivian Yeh breathed a sigh of relief. Her home was intact and her three salon locations were also fine, with only minimal… Read more »
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