Category: How To

How Can You Rethink the Future of Your Salon with Technology?

What does the salon of the future look like to you? High-tech tools? Less staff at the front desk? Online appointment booking exclusively? All these things are possible, but the main change salons will see in the future is the way in which they connect with their clients. Louis Lago, president of SalonBiz and co-owner… Read more »

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Elevating the Industry: 5 Questions for Elevate’s Tatum Neill

Tatum Neill, creative director for Paris Parker salons and Aveda North American Artistic Director of Social Media, has always had a passion for education. A few years ago, he saw an opportunity to create educational events that could pair that passion with his love of music and fill a need for smaller, community-based hair shows… Read more »

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How to Increase Revenue with Online Salon Software

By Laurel Nelson, contributing writer with Salon Today As a salon owner, there’s nothing more important than the quality of your “guest experience ” and the revenue you earn making people feeling beautiful and happy. The best way to manage it all and increase revenue? Use online salon software. Why? Simplifies payment options for clients… Read more »

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Pocket Salon App Gives Clients a Seamless Experience

Kathleen Hildenbrand, owner of Lucky 13 salon in Columbus, Ohio, prides herself on being an early adopter of technology. So when SalonBiz introduced its Pocket Salon app for clients last year, she jumped on it immediately. “You have to stay on top of technology to be taken seriously and provide what the client wants and… Read more »

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How Salon Payments Can Be Convenient, Simple and Streamlined

Salons have more options than ever to streamline payment management in-person and online. Between mobile apps, credit card fees, and managing multiple locations, staff, and tips, there are a lot of details that can easily fall through the cracks or cost extra time and energy. Each payment management solution also has different benefits, which means… Read more »

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Three Steps to Empowering Your Team

By Laurel Nelson, contributing writer with Salon Today Are you having a hard time delegating key tasks to team members? Is your staff asking for more responsibility? Are you ready to use your management team more efficiently? Not sure where to start? Three owners and managers share the ideas they implemented to lighten their loads and… Read more »

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Communicate with Purpose to Boost Client Retention

By Laurel Nelson, contributing writer with Salon Today Author and speaker Joey Coleman is passionate about the customer experience. He has spent a career researching and understanding why people stay loyal to certain businesses—and why they leave others. “Customer retention is the biggest crisis facing businesses today,” he says. “It’s where your business lives and… Read more »

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