Category: Best Practices

Afraid of Online Booking? You’re Losing Business.

In the past 3 years, online booking has exploded, taking it from a “nice to have” to a “must have”. We’ve offered online booking free for our salon management software customers for over 10 years, and if you’re not using it yet, rest assured we’ve figured out how to address your biggest fears. Fear #1: “It’s… Read more »


Front Desk-Less Future

Originally published by: June 20, 2016   John Robert’s bold move further enhances the guest experience.  The John Robert’s Spa, with four locations in the Cleveland area, is well known for its outstanding customer service. Owner John DiJulius consults with Fortune 500 companies and regularly speaks to business owners in and out of the… Read more »


Are You Mobile Ready?

Did you know 70% of mobile searches lead to action on websites within one hour! People are constantly seeking information, so it is vital that a site is optimized to be viewed on mobile devices. And this also suggests mobile searchers are more motivated than their desktop/laptop counterparts. Last month Google changed its algorithm to… Read more »