Category: Best Practices

How Salon Payments Can Be Convenient, Simple and Streamlined

Salons have more options than ever to streamline payment management in-person and online. Between mobile apps, credit card fees, and managing multiple locations, staff, and tips, there are a lot of details that can easily fall through the cracks or cost extra time and energy. Each payment management solution also has different benefits, which means… Read more »

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Three Steps to Empowering Your Team

By Laurel Nelson, contributing writer with Salon Today Are you having a hard time delegating key tasks to team members? Is your staff asking for more responsibility? Are you ready to use your management team more efficiently? Not sure where to start? Three owners and managers share the ideas they implemented to lighten their loads and… Read more »

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Communicate with Purpose to Boost Client Retention

By Laurel Nelson, contributing writer with Salon Today Author and speaker Joey Coleman is passionate about the customer experience. He has spent a career researching and understanding why people stay loyal to certain businesses—and why they leave others. “Customer retention is the biggest crisis facing businesses today,” he says. “It’s where your business lives and… Read more »

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Your Path to Profit: 2019 Tech Trends

By Laurel Nelson, contributing writer with Salon Today Technology is a vital part of the consumer experience in today’s world. Whether it’s ordering groceries with the click of a button, texting a take-out order or following the news on Twitter, today’s consumer has become used to the convenience and efficiency of technology. Clients want that… Read more »

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New Features, for the Jet-Setter at Heart

Remember when you had to wait in a huge line in the airport, just to check in with the person behind the counter for your flight? Airlines knew it could be done better, and brought in self-check-in kiosks, shortening lines and relieving passengers across the globe. See where we’re going with this? Some things need… Read more »

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